Shipping policy
At Mian Sons, we aim to deliver your order safely and on time. Please review our shipping policy before placing an order.
1. Delivery Areas
We currently deliver orders across Pakistan through reliable courier services.
Delivery availability may vary depending on the customer's location and courier coverage.
2. Order Processing
Orders are usually processed within 1 to 2 business days after the order is confirmed.
Orders placed on weekends or public holidays may be processed on the next business day.
3. Delivery Time
Estimated delivery time is generally:
- Major Cities: 2 to 4 business days
- Other Areas: 3 to 7 business days
Delivery times are estimates and may vary due to courier delays, weather, public holidays, remote locations, or other circumstances beyond our control.
4. Shipping Charges
Shipping charges will be displayed or communicated to the customer before the order is confirmed.
Any applicable free shipping offer will be subject to the terms of that particular promotion.
5. Cash on Delivery
Cash on Delivery (COD) may be available for selected locations and products.
Customers must provide a valid phone number and complete delivery address when placing a COD order.
6. Order Confirmation
For certain orders, Mian Sons may contact the customer by phone or WhatsApp to confirm the order before dispatch.
Orders that cannot be confirmed may be cancelled.
7. Tracking
Where tracking is available, customers may receive a tracking number or shipment details after the order has been dispatched.
Customers can use the provided tracking information to check the status of their shipment.
8. Incorrect Address or Contact Information
Customers are responsible for providing accurate delivery information.
S I Traders is not responsible for delivery failures or delays caused by an incorrect address, incomplete address, incorrect phone number, or the customer's unavailability.
9. Damaged Packages
If a package appears damaged at the time of delivery, customers should take photos or videos of the package and contact Mian Sons as soon as possible.
For damaged or incorrect products, please also refer to our Return & Refund Policy.
10. Failed or Refused Deliveries
If an order is returned because the customer refused delivery, provided incorrect information, or was repeatedly unavailable, additional shipping charges may apply if the customer requests the order to be shipped again.
11. Delivery Delays
While we work to deliver orders within the estimated timeframe, Mian Sons cannot guarantee delivery dates because deliveries are handled by third-party courier services.
12. Contact Us
For questions regarding shipping or your order, please contact Mian Sons through our official contact channels.
Mian Sons